SHIPPING & RETURNS
SHIPPING
The cost of shipping nationwide has substantially increased and we do not want that to become a barrier for families wanting our products. Therefore we are offering a flat rate shipping of $6.50 regardless of the size jar you order. We hope that this special offer will continue to allow your family access to this product without the burden of extreme shipping costs.
We will be using an external shipping company that partners with UPS directly. Please allow 24 hours for updated tracking information as I will have to manually enter it into your order after the label is created.
*Please note: If you place your order on a Friday, Saturday or Sunday, your order will ship out the following Monday to ensure that it does not get held up in the mail over the weekend.
RETURN & EXCHANGE POLICY
Our small batched Elderberry Syrup is made to order. We do not pressure can our jars, therefore it must be refrigerated within 7 days.
With that said, our product is unavailable for returns.
However, if you are unsatisfied with our product OR your product arrives damaged, please reach out to our email acreofgraceelderberryco@outlook.com in order to inquire about a refund.
​
(Please allow 48 hours for response as we do work outside of our elderberry shop)